Payment Policy
Understand our cancellation and refund policies before making your booking.
Notes
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Payment should be made in INR as per exchange rate on the day of payment.
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Rate changes: Be aware that rates are subject to change without prior notice.
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Rooms/seats Availability: Rooms and seats depend on availability at the time of booking. Note that drivers are not guides.
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Service confirmations: Confirmations of hotels and other services depend on availability.
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Early check-In/Late check-Out: subject to availability.
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Itinerary changes: Keep in mind that itineraries may be subject to change.
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Cancellation charges: Applicable as per the company's policy.
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Hotel Alternatives: If the mentioned hotel is unavailable, a similar category hotel will be provided. Any cost changes will be advised.
Cancellation by Customer
We understand plans can change. Our Payment Policy is as follows:
Cancellation Charges
- 30+ days before departure: 10% of total cost
- 15-29 days before departure: 25% of total cost
- 7-14 days before departure: 50% of total cost
- Less than 7 days before departure: 100% (No refund)
Cancellation by Sundarban Bengal Trips
We reserve the right to cancel tours due to:
- Insufficient participants
- Adverse weather conditions
- Government restrictions
- Natural disasters
In such cases, customers will receive:
- Full refund OR
- Option to reschedule
Refund Process
- Card: 7-10 days
- Bank: 5-7 days
- UPI: 3-5 days
Rescheduling Policy
- 15+ days: Free
- 7-14 days: ₹500 fee
- Less than 7 days: Treated as cancellation
No-Show Policy
No refund if not informed.
Travel Insurance
Recommended for safety.
Contact
Email: sundarbanbengaltrip@gmail.com
Phone: +917074432628
Last updated: January 2026